Refund policy

No Exchanges or Refunds Policy

At Brielle & Co., LLC we strive to provide high-quality products and services to all our customers. However, please be advised that due to the nature of our business and products, we do not offer exchanges or refunds under any circumstances.

By purchasing from us, you agree to the following terms:

1. Final Sale: All sales are final. Once a purchase is made, it cannot be exchanged, refunded, or returned for any reason.

2. Product Descriptions: We make every effort to accurately describe and display our products. Please carefully review all product details, including images, specifications, and descriptions before completing your purchase.

3. Damaged or Defective Items: In the rare case that you receive a damaged or defective item, please contact us within 7 days of receipt. We will evaluate the situation on a case-by-case basis and may offer a replacement or repair as deemed appropriate, but no refund or exchange will be provided.

4. Change of Mind: We do not accept returns or exchanges for any reason, including change of mind, incorrect ordering, or buyer’s remorse. Please ensure that you are certain about your purchase before completing your order.

5. Customer Responsibility: It is the customer’s responsibility to verify the accuracy of their order before finalizing the purchase, including size, fragrance, quantity, and other specifications.

6. Exceptions: In rare cases, exceptions to this policy may apply based on specific circumstances or legal requirements. Please contact our customer service team at briellecandleco@gmail.com if you have any concerns.

By making a purchase from Brielle & Co., LLC, you acknowledge that you have read, understood, and agreed to the terms outlined in this No Exchanges or Refunds Policy.